đź“Ł Olsten Staffing is NOW HIRING: Data Collection Agents (DCA)
Pay: $20/hour
Schedule: Monday–Friday, 8:30 AM – 5:30 PM
Location: Florence, SC
Apply Today Through Olsten Staffing!
About the Role
Olsten Staffing is seeking a technical professional to support the deployment, management, and troubleshooting of Data Collection Agents (DCAs). This software monitors printer fleets and plays a major role in preventing revenue loss and supporting operational efficiency.
What is a Data Collection Agent (DCA)?
A DCA is a secure software application installed on a client's network to monitor their multifunction printer fleet by:
Monitoring Usage: Tracking page counts for billing and optimization
Tracking Supplies: Reporting low toner/ink levels for proactive replenishment
Status Alerts: Identifying device errors and service needs
Security: Collecting hardware metadata only (read‑only; no document access)
DCA Specialist Responsibilities
Install and configure DCAs remotely or on‑site
Troubleshoot connectivity and firewall issues
Ensure proper fleet mapping and device identification
Verify accurate meter reads and supply reporting
Maintain communication between client devices and the MPS management system
Required Technical Skills
Experience with Data Collection Agents such as FM Audit or EKM
Strong understanding of TCP/IP and SNMP
Ability to work through firewall and network monitoring settings
Proficiency in Microsoft Office, especially Excel
Familiarity with MFP hardware (HP, Xerox, Lexmark, Toshiba)
CRM system experience
Preferred CertificationsÂ
Key Competencies
Strong analytical and problem‑solving skills
Ability to explain technical issues to non‑technical users
Excellent organization and time management
Customer‑service oriented
Accounting background is a plus (not required)
Why This Role Matters
A fully functional DCA is essential for accurate billing, automated toner delivery, inventory tracking, and supporting managed print services. This position ensures smooth communication between the client’s IT network and operational systems.
đź“© Apply Today Through Olsten Staffing!
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit www.olsten.com/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records. Â
Olsten Staffing has been matching great candidates with great opportunities for over 60 years! We have opportunities in a wide range of industries and businesses for employees of all skill levels.
We offer temporary, temp-to-hire, and permanent positions. Olsten also offers a full benefits package to every employee including 401-k and long term/short term disability, medical, dental, vision and more!
Pay Details: $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.olsten.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.