📌 Olsten Staffing Is Hiring: Customer Care Specialist – Florence, SC

Olsten Staffing is currently recruiting for Customer Care Specialists on behalf of a global provider of risk‑management products and services. This company supports specialty insurance markets including property, casualty, extended device protection, and preneed insurance. This is an excellent opportunity to learn, grow, and advance

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⭐ Position: Customer Care Specialist

Location: Florence, SC
Assignment Type: Temp
Pay Rate: $16.00/hr
Work Hours:

• Training: 8:00 AM – 5:00 PM (ET)

• Must be available to work any shift between 6:00 AM – 9:00 PM, including weekends

• Two days off per week
  Dress Code: Professional
  Start: ASAP

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📞 What Is a Customer Care Specialist?

As a Customer Care Specialist, you serve as the primary voice of the company and its clients. You will help customers navigate issues related to hazard insurance, mortgage servicing, loan‑level inquiries, and property loss. This is an ideal role for individuals who love helping others, solving problems, and delivering an exceptional customer experience.

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🌟 Why You’ll Love This Role

• You enjoy helping and connecting with people

• You’re a natural problem solver who thrives in a fast‑paced environment

• You pay close attention to detail and actively listen

• You take pride in going above and beyond for customers

• Every day is different, and you bring a positive attitude to each interaction

• You’ll have opportunities to grow and advance within a well‑established organization

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🛠 Key Responsibilities

• Handle inbound customer calls with empathy and professionalism

• Research and resolve loan‑level inquiries in hazard insurance, mortgage banking, and property loss

• Take initiative to understand customer challenges and prevent future issues

• Participate in special projects and adapt to shifting priorities

• Accurately document interactions and maintain customer records

• Uphold quality service standards and problem‑solve effectively

• Complete robust paid training including classroom, online, and shadowing components

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🎓 Education & Experience Requirements

• High school diploma or GED required

• 1 year of work experience required (customer service or call center preferred)

• College degree with 0–1 year of experience is preferred

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✔ Ideal Candidate

• Strong attention to detail

• Excellent verbal, written, and listening skills

• Ability to “WOW” customers on every call

• Strong problem‑solving and multitasking skills

• Ability to adapt to change and work in a fast‑paced environment

• Comfortable using technology for call handling, review, and documentation

Apply today through Olsten Staffing!

 

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit www.olsten.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records.  

 

Olsten Staffing has been matching great candidates with great opportunities for over 60 years! We have opportunities in a wide range of industries and businesses for employees of all skill levels.

We offer temporary, temp-to-hire, and permanent positions. Olsten also offers a full benefits package to every employee including 401-k and long term/short term disability, medical, dental, vision and more!

Pay Details: $16.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.olsten.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.