Frequently Asked Questions
Q: Do I have to pay to work with Olsten?
A: As a job seeker, you will never incur any costs by working with Olsten. We perform screening activities and interview you to see if you meet our criteria and the needs of our clients. If you are a match, we will place you in a temporary or permanent position that suits your skills, experience and career goals at no charge to you.
Q: Does Olsten offer benefits?
A: Yes, Olsten offers one of the best benefits packages in the staffing industry, including:
- Medical and dental insurance
- Vision insurance
- Life insurance
- Prescription drug savings plan
- Tuition reimbursement
- Paid holidays
- Free career counseling and skills training
- And more
Q: How does the job placement process work?
A: The job placement process starts by finding a job on Olsten.com. Simply use the job search bar at the top of every page, or use our advanced search form. Once you find a job, click the "Apply now" button.
An Olsten recruiter will contact you if your application is a match for any open positions. If you are identified as a potential candidate, you might be asked to log back into the site to provide additional information. We will verify your references and you may be asked to complete a skills assessment and job-fit analysis. If you meet our hiring criteria, you will be presented to clients for consideration. Some clients may require drug and background screens prior to starting your assignment.
Q: Does Olsten continue to support me after I start a job?
A: Yes. We want you to be successful and happy in your new position, so we will touch base with you frequently. If you are on a temporary assignment that is about to end we will contact you to determine your availability for a new position. We also offer comprehensive online training for free through Olsten SkillBuilder so you can get the skills and knowledge you need to progress in your career. If you are interested in SkillBuilder, contact your Olsten representative to learn more and get access to the system from any computer that has an Internet connection.
Q: What formats do you allow for resume upload?
A: We accept formats including doc, .docx, .rtf, .txt, .pdf, .html and .wpd.
Q: What browsers are supported?
A: The application works in all modern browsers including Internet Explorer 7+, Firefox 3.6+, Safari 5+ and Chrome. Please note that Internet Explorer 6.5 is not supported. The application process works on both Windows and Mac machines.
Q: How does applying with LinkedIn work?
A: If you have a LinkedIn profile, you'll be able to use it to create your Olsten.com profile. Click the "Import from LinkedIn" button and a small window will open containing the LinkedIn.com login. If you are not signed in to LinkedIn, you will be prompted to sign in to your LinkedIn account and will be asked if you want to grant Olsten access to your LinkedIn information. If you are signed in to LinkedIn, you will simply be asked to grant Olsten access to your information. Once granted, Olsten will pull your work history, education, and contact information to create your Olsten profile. You will be able to review the information that has been pulled over and make changes prior to final submittal to Olsten. This process does not grant Olsten permanent access to your LinkedIn account.
Q: I'm trying to create an account and am receiving a message that my email address is already in use. What should I do?
A: If you receive this message that means you previously applied for a position with Olsten. To proceed, click on "Forgot your password" link under the email field on the left side of the My Account Sign-In page. Your password will be sent to your email address.
Q: When I upload my resume it doesn't pull my name or other information correctly. What should I do?
A: Due to formatting, fonts, variations in file types, etc., some resumes may be difficult for our system to recognize. You can either try re-uploading your resume, converting it another format and re-uploading it, or edit the incorrect items as necessary.
Q: What do I do if I'm locked out of my account?
A: Don't worry. All you have to do is click on "Forgot your password" under the email field on the My Account Sign-In page.
Q: How do I update my email address/login?
A: You cannot change the email address associated with your account. If you need to change your email address, please fill out a new profile.
Q: How do I delete my account?
A: Once you create a profile you cannot delete your account. However, you can elect to stop receiving job notifications from Olsten at any time.
To disable communications, follow these steps:
- Log in to your account
- Select "Account Settings" from the left navigation menu
- Uncheck the box next to "I wish to receive emails and other communications from Olsten". Note: You will need to change your password as part of this process.
- Click the "Continue" button
- Select "Job Tools" from the left navigation menu
- Use the "Delete" link next to any of the items you have listed in the "Notifications" section